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Author Archives: Vivian Voss

Not everything works out as planned

23 Jul
Vivian Voss 0
vidigal favela
Early saturday morning Our morning started early, waking up at 07:00 to get ready for training at 08:00. We had luckily packed last night. Today we are moving to our second hostel in Rio. We asked the host to call ... Read more »

Travelling olympics, Rio 2016, venue specific training

Last minute face lift

22 Jul
Vivian Voss 0
a wall in Santa Teresa
Maracana stadion Today, after consulting with a map, we took the shortcut towards the Maracana stadion. It was still quite some walking on very different sized streets. Maybe because the weekend was starting or for some whole other reason the ... Read more »

Travelling facade, maracana, Rio, the cannonball tree

First impressions

22 Jul
Vivian Voss 2
Streetcart Santa Teresa
It’s clearly winter… … outside temperature is around 20 and it’s totally cloudy. Sunbathing has to wait. Our first stop is a nice bed & breakfast in the Santa Teresa area. According to Lonely Planet Santa Teresa is Rio’s most atmospheric ... Read more »

Travelling Escadaria Selaron, maracana, sambadrome, Santa Teresa

Flight to Rio

20 Jul
Vivian Voss 0
rio city
Let the adventure begin Tuesday, 15.07, was the long waited day to start our big Brazilian adventure. As we are masters at packing and time management we were first done packing at 23:00 on the night before and of course ... Read more »

Travelling Copenhagen, Iberia, Madrid, Rio, Sao Paulo, travelling

Market share for CRM software – 2015

28 Jun
Vivian Voss 0
market share illustration with trees
The market for Customer Relationship Management Software continues its growth also in 2015. According to Gartner’s latest analysis, CRM software market has increased by 12,3% compared to 2014. In 2014 CRM software owned a share of $23,4 billion. By listening to ... Read more »

Dynamics 365 CE 2015, capterra, CRM, gartner, market share, microsoft, oracle, salesforce, sap, software

Rio 2016 – Summer Olympics

8 Apr
Vivian Voss 0
rio-olympics-logo
Congratulations! Start preparing, this is your official invitation to be a Rio 2016 Olympic Games volunteer ….   …. And welcome to Rio! This is a letter i have been waiting for the past 2 years – since I signed up ... Read more »

Travelling, Volunteering Brazil, olympics, Rio, summer, travelling, volunteering

History of Customer Relationship Management

6 Apr
Vivian Voss 0
Customer relationship development
The history of CRM is not very long. Although companies have managed customer relationships for decades, it has never been truly organized. When salesman A dealt with customer A, then salesman B had no knowledge of customer A. All information ... Read more »

Dynamics 365 CE CRM, history

CRM – the magical world of Customer Relationship Management

11 Mar
Vivian Voss 0
Crm-graph
What is CRM? Everyone working within sales and marketing has heard people talk about CRM. A magical 3 letter word that seems to be the answer to effective customer service. But what do those 3 letters actually mean? CRM is ... Read more »

Dynamics 365 CE CRM

Travelling from Denmark to Holland to visit fields with tulips.

16 Jan
Vivian Voss 0
red-yellow tulips
In the start of 2014, we drove from Denmark to Holland in order to visit a friend there. We wanted to see tulips and i read that spring is the best time for that. Our initial plan was to split our ... Read more »

Travelling holland, sightseeing, tourists, travelling, tulips

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Author

Hi!
I am Vivian and welcome to my blog. Here you can follow my path to finding my way in the exciting world of CRM and travelling to different places in the world.

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