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Category Archives: Dynamics 365 Marketing

Information, news and tips from my experience working with D365 Marketing. What is coming, what is working, why it is working like that.

Dynamics 365 Marketing release wave 1 2023

27 Jan
Vivian Voss 0
release wave 1 shoutout
And it is this time of the year again! Christmas for your Microsoft products 😁 The release wave 1 2023 notes have been published and we now know what there is in plan for the first half of 2023. Are ... Read more »

Dynamics 365 Marketing D365 Marketing, Release wave 1 2023

Tip #15 disappearing if/then condition in OB customer journey

8 Aug
Vivian Voss 0
Poof image
Why? Recently, there was a question on Twitter about how a functionality in customer journey is working. The functionality in question was if/then condition related to an email tile. The problem they were facing was that they could not see ... Read more »

Dynamics 365 Marketing Conditions, Customer Journey, D365 Marketing

Tip #14 Where’s the Teams chat?

1 Mar
Vivian Voss 0
Teams logo
Why? It is time to start testing out features that are released in April. Already now there are many functionalities that are released to Public Preview. But what is that?Public preview means that all organizations have the possibility of enabling ... Read more »

Dynamics 365 Marketing D365 Marketing, Teams

D365 Marketing Release wave 1 2022

28 Jan
Vivian Voss 0
shoutout to marketing updates
It is time! It is time! It is time! For release wave 1 2022 update for D365 Marketing 😀 It has been a long time that I have been this excited when reading release notes from Microsoft. 😀 I decided ... Read more »

Dynamics 365 Marketing D365 Marketing, Release wave 1 2022, Updates

Tip #13 Are your emails accessible?

25 Jan
Vivian Voss 0
Figure of a person on blue background - Accessibility icon
Why? What is accessibility? Accessibility can mean many things. The definition is also very different when we talk about accessing the web or we talk about accessibility in the offline sense. The definition to web accessibility is that it is ... Read more »

Dynamics 365 Marketing Accessibility, Accessibility checker, D365 Marketing, Email marketing

Tip #12 Check yourself out of the spam folders!

13 Jan
Vivian Voss 1
No spam
Why? One of the great features that comes with D365 Marketing is definitely the Spam checker. The fact that it is a built in solution is what makes it unique. There are many tools on the market for checking spam ... Read more »

Dynamics 365 Marketing D365 Marketing, Emails, Spam, Spam checker

Tip #11 Quotas are back!

7 Dec
Vivian Voss 0
Quota limits2
Why? Quotas were there, then they disappeared and now they are back again. In the past 6 months it has not been possible to keep track of your quoting in Dynamics 365 Marketing. The reason was that Microsoft has been ... Read more »

Dynamics 365 Marketing D365 Marketing, Insights, Quotas, Usage

Tip #10 One app but two functions?

23 Nov
Vivian Voss 0
real-time clock
Why? Double digits!! I have officially reached double digits on the D365 Marketing tips series. That is so cool 😀  I have now reached the first goal with this series and I guess it is time for the next one. ... Read more »

Dynamics 365 Marketing Customer Insights, D365 Marketing, Issues, Outbound marketing, Real-time marketing

Tip #9 Form capture quirks D365 Marketing

5 Nov
Vivian Voss 0
Feedback form
Why? One way of using D365 Marketing is by collecting customer data through the use of forms.  A form is a list of input fields that help you collect relevant data from your existing or potential customers. This can be ... Read more »

Dynamics 365 Marketing D365 Marketing, Form capture, Forms, Quirks

Tip #8 Improve your licensing!

22 Oct
Vivian Voss 0
Why? Licensing is a crazy world to look into. There are so many things to consider and even more things to mix and match in order to find the best solution for your needs. Licensing for D365 Marketing is not ... Read more »

Dynamics 365 Marketing D365 Marketing, License

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Author

Hi!
I am Vivian and welcome to my blog. Here you can follow my path to finding my way in the exciting world of CRM and travelling to different places in the world.

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